At AL TAIBA GOLD, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or use our services.
1. Information We Collect
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, email address, phone number, billing/shipping address, and payment information.
- Non-Personal Information: We may also collect non-personal data such as your browser type, IP address, and device information to improve your website experience.
- Cookies: We use cookies to enhance your browsing experience, store preferences, and analyze website traffic. You can choose to disable cookies through your browser settings.
2. How We Use Your Information
- Order Processing: We use your personal information to process your orders, deliver products, and communicate order status.
- Customer Support: Your contact details help us provide assistance, respond to inquiries, and resolve any issues you may have.
- Marketing & Promotions: With your consent, we may use your information to send promotional emails, offers, and newsletters. You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
- Website Improvement: Non-personal data is used to monitor and improve website performance and user experience.
3. How We Protect Your Information
- We employ strict security measures to protect your personal data from unauthorized access, disclosure, or alteration. Our website uses SSL encryption to ensure secure transactions and data transfers.
- Sensitive payment information, such as credit/debit card details, is processed securely through third-party payment gateways. We do not store your payment information on our servers.
4. Sharing Your Information
- Third-Party Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping partners, and email marketing services) to fulfill orders, manage transactions, and improve our services.
- Legal Obligations: We may disclose your information if required by law or if we believe such action is necessary to comply with legal proceedings, protect our rights, or prevent fraud.
- We do not sell, trade, or rent your personal information to any third parties for marketing purposes.
5. Your Rights
- Access and Update Information: You can access and update your personal details by logging into your account on our website. If you need help, please contact us.
- Request Data Deletion: You have the right to request the deletion of your personal data from our systems, subject to legal and contractual obligations. Contact us to initiate this process.
- Opt-Out of Marketing: You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
6. Third-Party Links
- Our website may contain links to third-party websites or services. AL TAIBA GOLD is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website following any changes indicates your acceptance of the updated policy.
8. Contact Us
- If you have any questions or concerns regarding our privacy practices or this policy, please feel free to reach out to us at:
Thank you for trusting AL TAIBA GOLD with your personal information. We are committed to ensuring your privacy and security while providing you with a seamless shopping experience.
AL TAIBA GOLD reserves the right to modify or update this Privacy Policy at any time without prior notice.
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